My practice is devoted to high-stakes products liability defense, mostly for large publicly traded companies. The work load, focus, and hours are demanding. Bill’s practical coaching guidance has been instrumental in elevating my overall game – especially with respect to how I’m handling my precious non-billable time. I’m better at administrative tasks such as time and billing, better at delegating and managing my team, and I’m finally getting to the cross-selling activities I’ve wanted to get to for a long time. Interestingly (and clearly thanks to Bill) I’ve also developed – and am enjoying — a deeper calm in the midst of the pressure-filled day-to-day activity.