When I was Director of Training at the New Mexico Public Defenders Office, I brought Bill in to do a presentation on professional time and case management for our 250 attorneys. It was a great investment. He was engaging and offered dozens of innovative ideas on case and time management. As one can imagine, being a public defender means extreme workload and time demands. Bill’s tips allowed us to dedicate more of our precious time to our clients — and to our families. Now in private practice, I still use many of the techniques I learned from Bill every single day.