Email Best Practices

How to Never Fall for a Phishing Scam

We all know that digital con artists are on the rise as working and schooling from home look more long-term than we thought just a few months ago. From trolls and “deep fakes” on virtually all social media platforms, to ransomware and screen hijacks, to increasingly sophisticated email phishing scams, …Read More

How to Retrieve Emails You Wish You Hadn’t Sent

You hit Send by accident before the email is complete.  You send it to the wrong person.  You left something out (or you should have left something out).   You know that “arrggg!” the instant you realize the email is on its way.   Then you spend time writing again, worrying about …Read More

Part Five of Best Email Practices for Lawyers

Fifth in a Five Part Series   Here are the four key points from this email series plus six additional time-saving email practices. But first, here’s that mind-blowing stat one more time: You spend the equivalent of at least 40 10-hour days doing NOTHING but handling email. If you ponder …Read More

Part Four of Best Email Practices for Lawyers

Fourth in a Five Part Series   We’re returning in this SuccessTip to the subject of subject lines — specifically, the use of 3-letter acronyms at the end of the subject line that saves reading time and reduces email ping-pong. EOM = End of Message (when the entire content of …Read More

Part Three of Best Email Practices for Lawyers

Third in a Five Part Series   Who are your top email offenders? That is, who are the people in your professional life who send you the most problematic email messages? They’re easy to identify: Sort your inbox by Sender and see, first of all, who sends the most email …Read More

Part Two of Best Email Practices for Lawyers

Second in a Five Part Series   Lest you need any more convincing that getting a better handle on email is a profoundly important objective, consider this: If you send and receive a total of 50 emails on each of the 240 work days in a year, you’re processing 12,000 …Read More

I maintain a deep library of hundreds of best-of-breed checklists, templates, guides, and white papers on every aspect of managing a legal practice and law firm, from lawyer marketing plans, to hiring process checklists, to alternative fee engagement letters.

If you need a quick resource, call me. I’ll send you what I have on the topic free of charge with no strings.

Call for a free consultation (203) 806-1300

Want to learn more?

Have a question? Looking for a Just-In-Time Resource?

Contact Bill Now