Articles by Bill

Building a Lean Law Practice: Eliminate Waste Continuously

As law practice consultants we always look for new ideas to help attorneys build better businesses. Today we will look at the proven operations principles of lean manufacturing to eliminate over processing and rework in a law practice. Lean manufacturing is based on the core principles of relentless attention to …Read More

How to Easily Convey Your Value

The vast majority of people, whether referral sources or prospective clients, do not know or understand what you really do as a lawyer. They may have a general idea, but what they’re carrying around in their heads is a mix of previous experience and media-fed misconceptions and stereotypes. It’s your …Read More

Part Five of Best Email Practices for Lawyers

Fifth in a Five Part Series   Here are the four key points from this email series plus six additional time-saving email practices. But first, here’s that mind-blowing stat one more time: You spend the equivalent of at least 40 10-hour days doing NOTHING but handling email. If you ponder …Read More

Part Four of Best Email Practices for Lawyers

Fourth in a Five Part Series   We’re returning in this SuccessTip to the subject of subject lines — specifically, the use of 3-letter acronyms at the end of the subject line that saves reading time and reduces email ping-pong. EOM = End of Message (when the entire content of …Read More

Part Three of Best Email Practices for Lawyers

Third in a Five Part Series   Who are your top email offenders? That is, who are the people in your professional life who send you the most problematic email messages? They’re easy to identify: Sort your inbox by Sender and see, first of all, who sends the most email …Read More

Part Two of Best Email Practices for Lawyers

Second in a Five Part Series   Lest you need any more convincing that getting a better handle on email is a profoundly important objective, consider this: If you send and receive a total of 50 emails on each of the 240 work days in a year, you’re processing 12,000 …Read More

Part One of Best Email Practices for Lawyers

First in a Five Part Series.   If there ever was a business-related resolution for this year worth making and keeping, a top candidate would be to get control of your email. These next five SuccessTips will present highlights from a state of the art approach to email management called …Read More

The Subtle Lawyer Bio Tweak that Sets You Apart

If your bio reads just like all of your competitors’, you’re squandering a critical legal marketing opportunity to distinguish yourself and to build rapport with your prospective clients and referral sources. And rapport matters a lot. Why? Because when technical competence is perceived as equivalent among potential service providers, people …Read More

5 Things Lawyers Can Learn from Steve Jobs

5 Things Lawyers can learn from Steve Jobs Steve Jobs was known for many things – but one of the most striking to me was his ability to capture the attention of an audience, keep them tuned in to his message and take action. These are precisely the skills we …Read More

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