Upgrading Your Operations

How to Pick the Right Clients and Cases

In my work with attorneys on how to grow their practices, I often start with the question: who are your the ideal clients?   As tempting as the answer may be, it is rarely  as simple as: “the ones who pay their bills”. Of course, the “right” clients should have a… Read More.

The Secret to Staff-Generated Process Improvement

Your staff – and by that I mean everyone on your team who helps you get your work done, from your secretary to the practice group associates you supervise – have many ideas on how the work process could be improved. The problem is that they’re rarely asked to share… Read More.

Why and How to Start With Legal Knowledge Management

Legal Knowledge Management (LKM) refers to the collection, organization, dissemination, and reuse of knowledge contained within documents and inside individuals’ heads, and it includes the development of standard forms, tools, and templates to streamline the delivery of service. Even though LKM is often thought of in the context of larger… Read More.

Simple Fix to Stop Recurring Glitches

After almost a decade of coaching lawyers to improve their time management, profitability and client service, I’ve heard hundreds of stories about little things not going right in the daily course of practice  — for example in an interaction between attorney and paralegal.  But I’d never experienced such a glitch… Read More.

People Are Happy To Help –- But You Have To Ask

Aside from poor time management, one of the main reasons attorneys don’t get the help they want or need to improve their practice management is because they simply don’t ask for it. Why?  We usually don’t ask because we’re embarrassed or insecure at some level. Fortunately, all it takes to… Read More.

Focus on This ONE Thing to Improve Your Practice

The immediate deadline.  The call that needs to be made or returned before lunch. The pre-bills that have to be checked this afternoon. The case law that needs to be scoured so the motion can be finished up tonight. The filing that’s due in the morning.  The mediation tomorrow afternoon…. Read More.

I maintain a deep library of hundreds of best-of-breed checklists, templates, guides, and white papers on every aspect of managing a legal practice and law firm, from lawyer marketing plans, to hiring process checklists, to alternative fee engagement letters.

If you need a quick resource, call me. I’ll send you what I have on the topic free of charge with no strings.

Call for a free consultation (203) 876-8999

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