Second in a Five Part Series Lest you need any more convincing that getting a better handle on email is a profoundly important objective, consider this: If you send and receive a total of 50 emails on each of the 240 work days in a year, you’re processing 12,000 …Read More
First in a Five Part Series. If there ever was a business-related resolution for this year worth making and keeping, a top candidate would be to get control of your email. These next five SuccessTips will present highlights from a state of the art approach to email management called …Read More
If your bio reads just like all of your competitors’, you’re squandering a critical legal marketing opportunity to distinguish yourself and to build rapport with your prospective clients and referral sources. And rapport matters a lot. Why? Because when technical competence is perceived as equivalent among potential service providers, people …Read More
5 Things Lawyers can learn from Steve Jobs Steve Jobs was known for many things – but one of the most striking to me was his ability to capture the attention of an audience, keep them tuned in to his message and take action. These are precisely the skills we …Read More
With the last of the optimists throwing in the economic towel last week, we appear to be heading to zero growth at best or a double-dip recession at worst. And much like the strange relief brought by the authoritative diagnosis of an illness after a period of anxious uncertainty, we …Read More
When you’re on trial or your vacation’s booked, and someone wants to schedule a meeting with you, what happens? You offer times that do not conflict with these non-negotiable commitments. How about when opposing counsel or a key client presses you to meet on a day you’re already committed to …Read More
You’ve been waiting for Alex, your associate, to get back to you on the Smith file. You: “Alex, what’s happening with those interrogatories?” Alex: “I’m working on them.” You: “AAAANNND??” We hear it often: clients expressing frustration with a colleague or staff member who did not do what was expected. …Read More
It’s perfectly natural that if we don’t know how to do something we otherwise think might be a good thing to do, we tend to delay doing it. We don’t want to risk screwing up, we don’t want to feel like we’re wasting time, or we don’t marshal the necessary …Read More
This past Friday, I received a hand-written note from a large company thanking me for my business after I’d called them with a tech question earlier in the week. The company is IContact, the email service we use to send these SuccessTips. My first reaction was to determine if it …Read More
There’s an excellent list of resources on Plain Language and the Law at PLAIN (Plain Language Association International). One of the best articles is LEGAL WRITING 201: 30 SUGGESTIONS TO IMPROVE READABILITY (OR, HOW TO WRITE FOR JUDGES, NOT LIKE JUDGES) Read it here: https://www.plainlanguagenetwork.org/Legal/legalwriting.pdf Setting aside the debate as to …Read More
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